corporate profile

e.com institute - intelligent business solutions

business intelligence, BI, Business Intelligence (BI), ERP, Enterprise Resource Planning, consulting, business, business consulting, knowledge management, competitive advantage, opportunities, centres of excellence, performance management, cognos, data warehousing, business modelling, data integration, oracle reseller, cognos reseller, informatica reseller, architecture, strategy, information, south africa, South Africa, our employees, our environment, our values, our beliefs, our customers, value creation, transformation, customer satisfaction, partners, growth, king, trust, believe, leadership, innovation,leaders, dynamic business model, dynamic, values, beliefs, employer, professional, solutions, Business Intelligence, BI, EER, BEE, Black Economic Empowerment, south africa, South Africa

e.com institute - Company Profile

company structure

our business model

our business structure

our executives

our customers

our philosophy

e.com institute is committed to creating sustainable value for its customers, its stakeholders, in the lives of its employees and in the community within which it functions. This is reflected through its lifetime partnerships with customers and values that are entrenched in the company through its knowledgeable and skilled employees. Integrity is central to the company's philosophy and its philanthropic approach to Corporate Social Responsibility. The company is a patron of Valued Citizens, an initiative that focuses on realising the educational and social goals of South Africa to build a brighter future for the new generation.

our business model

Performance is central to the 'well-being' of companies and e.com institute has recognized six underlying areas that impact performance.
They include:

Strategy
Assets
People
Process
Systems
Information

e.com institute business solutions support all of these areas.

strategy

A strategy not only underpins the direction and success of a company, it is also the main reason why stakeholders associate with the company. It is therefore fundamental to ensure corporate goals are identified and a map is created to achieve those goals. The company strategy is influenced by information (timeous access to it), perception, its asset base and culture.

e.com institute supports business during the strategic analysis phase, the strategic direction setting phase, the GAP analysis and the strategic alignment phase through its focused approach and highly developed and tested models.

assets

Assets are the company's financial strength, essentially funding the business. They are divided into three categories: tangible (assets with direct financial value), intangible (assets existing in the company balance sheet such as patents and goodwill) and intellectual property (the company's knowledge base through corporate data and its skilled employees).

e.com institute assists to develop all three through the optimisation of processes and systems and capturing and protecting intangible assets and intellectual property. Our approach and models are focussed on improving the performance of all company assets.

people

People in the business can influence the performance of assets and/or the business. It is therefore crucial to foster a valued relationship (between employer and employee) and establish what drives the individual within the workforce. e.com institute strives to understand what drives people and how to maximise its return from employees whilst meeting their personal goals and needs. Employees can then elevate themselves to the level where they are most 'complete' and competent. In order to do so, they rely on:

Leadership		where they can follow by example based on the leadership's confidence in the direction of the business;
Culture		where each individual's culture is respected and factored into the business model;
Morale		ensuring employees' mindsets are optimistic and happy;
Environment		providing an environment that is comfortable and supports the individual in all aspects;
Alignment		ensuring employees are aligned with the company strategy and direction with complete transparency and meeting their aspirations;
Rewards		based on individual performance and market benchmarks
Recognition		driving discretionary effort; and
Direction		ensuring the direction of the company is transparent to employees and making them understand that they are a valued component in driving the direction.

process

Performance within a company is significantly improved through the optimisation of processes. e.com institute employs various approaches, methodologies and underlying technology to improve three fundamental types of processes: management processes that govern and give direction to the business; operational processes that streamline the typical processes in manufacturing, marketing and sales; and supporting processes that support core processes such as recruitment, accounting and IT-support.

systems

e.com institute is vendor- and product-neutral, and implements and maintains systems that collect 'inputs' that go through processes and result in an overall output. e.com institute's approach promotes integrating systems so that they operate seamlessly across the organisation, catering for the interdependencies that these systems have on each other, and further optimising efficiency in the business by identifying where changes should be made to reduce risk and increase rewards.

information

Information is the lifeblood of a business and timeous access to contextualised information results in better decision making abilities. Harnessing data that is generated through the business processes and structuring it into information with relevance creates knowledge that delivers business wisdom.

e.com institute employs best practices to create and redefine data warehouse and technology that delivers information with meaning to the right person at the right time. This information or knowledge allows businesses to make fact-based and calculated decisions, either increasing value or reducing risk.

our business structure

e.com institute has structured its business so that we can provide a holistic approach to the identification and elimination of the root cause of under-performance by the businesses that we service. This approach allows us to use the tools at our disposal as enablers to improve performance improvement and not as the ultimate solution.

The e.com institute structure and tools are highlighted in the following model:

ecom institute business structure - click to enlarge

BI = Business intelligence/ ERP = Enterprise Resource Planning
IMS = Information Management System/ KM = Knowledge Management/ BM = Business modeling

executives

Cassim Parak -Chairman and CEO

Cassim Parak is a qualified Electronic Engineer and a veteran of the Information & Communication Technologies industry with +18 years experience. He lives a philosophy of 'the never-end cycle of knowledge build to share for societal development and sustainability'. He is an ardent 'eco-friend', investing his personal time and resources to the upliftment of previously disadvantaged communities through eco-integration projects.

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T:+27 11 262 4262
F:+27 11 262 4263

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