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information management (IM) institute

- effective information management

	Data lifecycle management and system integration
	Application Development & Maintenance (ADM)
	Information portals

Information is a business asset few companies can afford not to exploit. It drives critical business processes, improves operational efficiency, informs decision making, ensures competitiveness, enables performance management and allows new opportunities to be timeously identified and actioned.

To optimally exploit data, however, companies have to ensure it is well managed throughout its lifecycle – ie, from acquisition to cleansing, storage, integration, analysis and eventually archiving. Technology alone will not solve this problem though.

While systems and information architecture, data integration, data warehousing, document management, reporting and analysis are all components of a final solution, more fundamental concerns must first be addressed by organisations to ensure data is consistent, reliable and secure.

These include the implementation of data standards, practices and policies, and assignment of roles and responsibilities to key personnel that will manage data.

An effective information management capability would thus typically incorporate:
	the development of an effective data lifecycle management policy and strategy, including system integration and data architecture; the implementation of business intelligence; and the establishment of efficient data access via portals and information gateways.

At the Information Management (IM) Institute we focus on:
	Data lifecycle management and system integration Information portals Application development & maintenance Information Management / Knowledge Management Bespoke application development Business Intelligence (see BI Institute offering)

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Data lifecycle management and system integration

Information Management (IM) Institute assists organisations to identify their data flows and align them to business and operational information requirements, implementing effective data architectures and data lifecycle management policies that ensure data is consistent, reliable and secure.

Services include:
	Identification of data flows and information requirement System integration and information architecture Implementation of data standards, practices and policies Data lifecycle management, including acquisition, cleansing, storage, integration, analysis and archiving

Our solutions:

The formulation of knowledge and information strategies
Improve operational efficiency through centralised data management, automated business processes and better information collaboration
Improve corporate governance by enabling stronger controls and ensuring regulatory compliance
Improve business continuity while trimming Total Cost of Ownership (TCO)
Help you meet recovery time objectives and backup windows
Improve application availability to meet service level requirements
Enable immediate access to critical information, whether for business or compliance requirements
Improve business continuity through high performance backup and recovery, automated replication and failover, and monitoring of critical applications

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Application Development & Maintenance (ADM)

Every business is unique and software customisation or custom application development is still essential. Packaged Enterprise Resource Planning (ERP) solutions often do not deliver the exact functionality required by businesses since the 'uniqueness' of specific activities and processes. Information Management (IM) Institute has the resources, expertise, business savvy and development experience to assist organisations in numerous industry verticals to create the solutions they need first time round.

Information Management (IM) Institute's offering Includes software development done offsite, onsite or offshore, depending on specialisation, cost and delivery requirements. The benefits of this arrangement are that the Information Management (IM) Institute will scope, specify, build, test, implement and rollout the solution to your requirements. We ensure every intellectual property is adequately documented and version controls are put in place.

There are a few critical aspects to consider when embarking on customised application development:

An organisation's processes and workflow must incorporate business process improvements and not merely replicate processes
The ability to dynamically change and adjust business rules
Optimisation of the database for faster responses and user interface
The solution must be Web-based
It should feature scalability
System availability should be high on the agenda
The systems should be flexible so the solution can be extended

Our application development services include:
	Business analysis & architecture design Software development lifecycle management Quality assurance & test services Systems integration Support / maintenance / version management Training

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Information Portals

Information Management provides a platform on which to build knowledge management, allowing employees, business partners and customers to access information easily and securely from anywhere. Information portals expose organisational systems from a centralised location using ubiquitous technologies such as a Web browser through multiple channels, including cell phones, laptops and PDAs.

Information portals are used in various capacities by organisations of differing maturity. Some apply them for document management and workflow, while others use their broader functionality, utilising them as an enterprise wide collaboration tool for applications such as CRM, Supply Chain Management and Project Management. Information Management portals must leverage and be integrated with current applications and systems.

Services include:
	Collaboration Business Process Automation Document Management Project Management Employee Self Service Corporate Intranets/Extranets CRM / SRM Supply Chain