e.com institute - intelligent business solutions  
 

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Cassim Parak chairman of ecom institute

Established in 1999, e.com institute, a business within e.com institute holdings (Pty) Ltd, is a customer centric organisation that delivers intelligent business solutions that help companies remain competitive and profitable in an increasingly demanding market place. We believe that to be truly successful, an organisation is dependent on five crucial elements: understand the business strategy; engineer the business needs for people, process and systems; deliver access to information; monitor and improve business performance; and obtain a higher return from the business.

From its humble beginnings in a small office with a few employees, e.com institute has grown into a large organisation that competes in global markets. It boasts an impressive client base of local and international blue chip companies in the financial and banking, mining, industrial and retail sectors.

The company's initial focus on delivering architected solutions in an era known as the 'new economy', driven by the Internet and e-commerce, provided a strong foundation for its current business solution offering. e.com institute's early success resulted from delivering architected solutions for organisations that had to function in an era of instant electronic communication and uninterrupted transactions, and where continuous access to critical information to enable rapid decisions is crucial. e.com institute also factored in the emerging mobile workforce and an increasingly demanding customer base. This has allowed the business to now move to a new level to meet the evolving needs of business – one where Information Communication Technology (ICT) is an enabler rather than a driver of sound business solutions, approaches and proven methodologies.

By adding business skills to this mix, the company has emerged to fulfil a wider range of business needs, propelling businesses from their current positions to realise their corporate goals and ambitions.

   
 
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